Privacy Policy
This Privacy Policy explains how Sendorr (“Sendorr,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use our social media management, content creation, scheduling, publishing, analytics, and automation SaaS platform available at https://sendorr.com and https://app.sendorr.com (the “Service”).
1. Who we are
Sendorr helps individuals and organizations create, schedule, publish, analyze, and automate social content. The Service can connect to third-party platforms such as Facebook, Instagram, YouTube, Bluesky, TikTok, LinkedIn, and other platforms we may add over time.
Contact: support@sendorr.com
2. Information we process
Depending on how you use Sendorr, we may process:
- Account information (such as name, email address, authentication credentials, and profile settings)
- Connected social account data (profile identifiers, page or channel metadata, permissions granted)
- Content and media uploads (posts, captions, images, videos, and related assets)
- Publishing and scheduling data (queues, statuses, timestamps, and delivery results)
- Analytics and usage data related to content performance and product usage
- Cookies and similar technologies
- IP address, browser, and device information
- OAuth access tokens and refresh tokens needed to operate requested integrations
3. How we use information
We use information to:
- Provide, operate, maintain, and improve the Service
- Authenticate users and secure accounts
- Connect and operate third-party social integrations you authorize
- Schedule, publish, and manage content on your behalf
- Provide analytics, notifications, and customer support
- Monitor reliability, prevent abuse, and comply with legal obligations
OAuth credentials and tokens are used only to provide the integrations and features you request. Sendorr does not sell OAuth credentials, access tokens, or refresh tokens.
4. Legal bases (where applicable)
Where laws such as the GDPR apply, we process personal data based on one or more of the following: performance of a contract, your consent, our legitimate interests in operating a secure and useful Service, and compliance with legal obligations.
5. Sharing and third-party processors
We may share information with service providers that help us host, store, deliver, monitor, or support the Service (for example infrastructure, email, analytics, or security vendors), and with third-party social platforms when you connect those accounts. Those platforms process data under their own terms and policies. We may also disclose information if required by law or to protect rights, safety, and the integrity of the Service.
6. International transfers
Sendorr may process and store information in countries other than your own. Where required, we use appropriate safeguards for cross-border transfers.
7. Retention
We retain information for as long as needed to provide the Service, fulfill the purposes described in this Policy, resolve disputes, enforce agreements, and meet legal, tax, or accounting requirements. When information is no longer needed, we delete or anonymize it where reasonably practicable.
8. Security
We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data, and to request portability of data you provided. Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing. These rights may be limited by applicable law. To exercise rights, contact support@sendorr.com.
This section describes rights commonly associated with GDPR and similar laws. It is not a claim of certification, audit approval, or sealed compliance status.
10. Cookies
We use cookies and similar technologies for essential functionality, authentication, preferences, and analytics. See our Cookie Policy for more detail.
11. Children’s privacy
The Service is not directed to children under 16 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
12. Policy updates
We may update this Privacy Policy from time to time. The “Last updated” date will change when we do. Continued use of the Service after an update means you acknowledge the revised Policy.
13. Contact
Questions about privacy or data requests: support@sendorr.com
For deletion instructions, see our Data Deletion page.